Refund Policy

Subscription Payments

Because Marginal is a digital service that becomes immediately accessible upon purchase, we generally do not offer refunds on subscription payments. When you subscribe to Premium, you gain immediate access to all Premium features for the duration of your billing period.

Exceptions

We will issue refunds in the following circumstances:

• You were charged after cancelling your subscription due to a technical error.
• You were charged twice for the same billing period.
• Applicable consumer protection law in your jurisdiction requires a refund right that cannot be waived.

How to Request a Refund

Contact us at hello@getmarginal.app within 14 days of the charge in question. Include your account email and a description of the issue. We will review and respond within 5 business days.

Paddle, our payment processor and merchant of record, may also process refund requests directly in accordance with their own policies. You can contact Paddle support at paddle.com if you are unable to reach us.

Free Tier

The free tier has no payment associated with it and no refund policy applies.

For full legal terms see our Terms of Service at getmarginal.app/terms.